Our creative brief guidelines are established to create and ensure an even playing field for all of the creators who participate, and our website is designed to prevent anyone from bending or breaking those rules unless there are extenuating circumstances which require us to change a guideline for the benefit of the entire community. Consequently we ask that you allot enough time to ensure you can submit your work according to the deadline stated on the brief, as our system will not allow us to accept a submission after the deadline has expired, regardless of who is submitting it.
However, if you have missed a deadline due to verifiable technical issues, such as difficulty uploading your submission due to a website outage, you may reach out to firstname.lastname@example.org for help uploading your submission.
Please structure your support email as follows:
SUBJECT: Name of Brief - Missed Deadline
Please include a link or attachment to your work in the body of your email and explain the upload issue you were having. You may include screenshots for reference.